Privacy policy
Last updated: March 7, 2026
SMARTIZZ OÜ operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SMARTIZZ OÜ is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, process and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
For the purposes of the General Data Protection Regulation (GDPR), SMARTIZZ OÜ acts as the data controller of your personal information.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify you.
Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of personal information:
Contact details including your name, address, billing address, shipping address, phone number and email address.
Financial information including payment card information, payment confirmation and transaction details. Payment information is processed securely by payment service providers.
Account information including your username, password, preferences and settings.
Transaction information including products you view, place in your cart, purchase, return, exchange or cancel and your purchase history.
Communications with us including messages you send to our customer support.
Device information including browser type, device identifiers, IP address and network information.
Usage information including how you interact with the Services and navigate the website.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you when you create an account, place an order, contact us or otherwise provide information.
Automatically through the Services including through cookies and similar technologies when you browse the website.
From service providers that support our operations such as payment processors, hosting providers and delivery services.
From partners or other third parties where permitted by law.
How We Use Your Personal Information
We process personal information on the basis of applicable legal grounds under the GDPR including performance of a contract, legitimate interests, legal obligations and consent where required.
Provide, tailor and improve the Services. We use your personal information to process orders, deliver products, manage accounts, provide customer support and personalize your shopping experience.
Marketing and advertising. With your consent where required, we may send promotional communications or display relevant advertisements related to our products and services.
Security and fraud prevention. We process personal information to detect and prevent fraud, protect our systems and ensure secure transactions.
Communicating with you. We use personal information to respond to inquiries, provide support and maintain our business relationship with you.
Legal obligations. We may process personal information to comply with legal obligations or respond to lawful requests from authorities.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the website, remember your preferences, analyze website usage and improve our Services.
You may control cookies through your browser settings. Depending on your location, you may also be able to manage cookie preferences through our cookie consent banner.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to trusted third parties for legitimate business purposes:
With Shopify, vendors and service providers who support our business operations including payment processing, data analytics, hosting, order fulfillment and shipping.
With marketing partners where permitted by law and subject to your consent where required.
When necessary to comply with legal obligations or protect our rights.
In connection with a corporate transaction such as a merger or acquisition.
Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes certain personal information to provide and improve the Services.
Information submitted to the Services may be transferred to Shopify and its partners, including in countries outside your jurisdiction.
You can learn more about how Shopify processes personal data in the Shopify Privacy Policy:
https://www.shopify.com/legal/privacy
Third Party Websites and Links
The Services may include links to websites operated by third parties. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing any personal information.
Children's Data
The Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete such information.
Security and Retention of Your Information
We implement appropriate technical and organizational measures to protect your personal information.
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.
Your Rights Under GDPR
If you reside in the European Economic Area or the United Kingdom, you have the following rights:
Right to access your personal information.
Right to correct inaccurate data.
Right to request deletion of your data.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent where processing is based on consent.
You may exercise these rights by contacting us using the contact information below.
Complaints
If you believe your personal information has been processed in violation of applicable law, you may contact us or lodge a complaint with the relevant supervisory authority.
In Estonia, the supervisory authority is:
Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
https://www.aki.ee
International Transfers
Your personal information may be transferred outside the European Economic Area.
When this occurs, we ensure that appropriate safeguards are implemented, such as Standard Contractual Clauses approved by the European Commission.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be published on this page with a revised "Last updated" date.
Contact
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
SMARTIZZ OÜ
Ringi tn 54a/7
74112 Maardu
Estonia
Email: support@smartizz.com