Warranty

Product Warranty

All products sold by SMARTIZZ OÜ are supplied with manufacturer warranty coverage and are protected by applicable European Union consumer protection laws.

Warranty Coverage

• Products are covered by the manufacturer's warranty according to the manufacturer's warranty terms
• Consumers in the European Union are protected by a legal guarantee of conformity for 2 years from the date of delivery where applicable
• Warranty covers manufacturing defects and hardware failures caused by normal use
• Warranty service is provided according to the applicable manufacturer and legal requirements

Warranty Claims

To request warranty assistance, please contact our customer support team at: support@smartizz.com

Please provide:
• Order number
• Product name and model
• Description of the issue
• Photos or videos of the problem if applicable
• Proof of purchase

What Is Not Covered

Warranty does not cover:
• Physical damage caused by accidents or improper handling
• Damage caused by misuse, incorrect installation, or unauthorized modifications
• Normal wear and tear
• Damage caused by water, moisture, or environmental conditions unless the product is specifically designed and rated for such conditions
• Software issues caused by third-party applications or unauthorized modifications

For detailed warranty conditions, please refer to the manufacturer's documentation supplied with the product or contact our support team.

SMARTIZZ OÜ is committed to providing reliable products and professional customer support throughout the warranty process.