Shipping & Delivery
Where We Ship
We deliver smart technology products to customers across the European Union, selected European countries, Canada, the United States, Australia, and New Zealand.
Orders are shipped from Estonia using reliable logistics partners to ensure safe and convenient delivery.
Shipping Partners
We work with trusted shipping partners, including Omniva and DPD, to provide reliable and secure delivery services.
Order Processing Time
Orders are usually processed and prepared for shipment within 1–5 business days, excluding weekends and public holidays.
Processing time may vary depending on product availability, order volume, holidays, or other circumstances.
You will receive a confirmation email with tracking information once your order has been shipped.
Estimated Delivery Times
Estimated delivery times are calculated from the date your order is dispatched.
| Country | Estimated delivery after dispatch |
|---|---|
| Estonia | 1–2 business days |
| Latvia, Lithuania | 2–3 business days |
| Finland | 2–4 business days |
| Sweden | 3–5 business days |
| Austria, Denmark, Netherlands | 4–6 business days |
| Belgium, Bulgaria, Hungary, Germany, Ireland, Spain, Italy, Cyprus, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Türkiye, France, Croatia, Czechia, Switzerland | 5–8 business days |
| Greece | 6–8 business days |
| United Kingdom | 8–10 business days |
| Australia, New Zealand | 10–20 business days |
| Canada, United States | 10–15 business days |
Order processing takes 1–5 business days before dispatch and is not included in the delivery estimates above.
Total delivery time, including processing and transportation, depends on product availability, destination, and selected shipping method.
Delivery times are estimates and may vary during peak seasons, holidays, customs procedures, or carrier delays.
Express Shipping via DHL
Need your order faster? Express shipping options may be available via DHL or other courier services depending on your location.
Please contact us at support@smartizz.com before placing your order to check available express delivery options.
Shipping Costs
Shipping costs are calculated automatically during checkout based on your delivery address, selected shipping method, and order details.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email whenever tracking is available.
Please allow up to 24 hours for tracking information to become active.
Customs & Duties
European Union customers:
Applicable taxes and VAT are included in the order total where required.
Non-EU customers:
Additional customs fees, import duties, or local taxes may apply depending on your country regulations. These charges are the responsibility of the customer.
Product Authenticity
SMARTIZZ provides genuine products sourced from trusted suppliers and authorised distribution channels. All products are supplied with applicable manufacturer warranty coverage.
Questions?
For any shipping-related questions, please contact our support team:
support@smartizz.com